Our Process

Our Process

What to expect: the steps we follow to achieve your goals.

Initial consult

We meet, greet, and address where you want to go. We follow up with a service proposal.

Discovery

We workshop questions with you and go over both, pain points and desires, so we can address all the issues.

Create

This is where we’ll begin working with colors, shapes, fonts, and tone, to bring your brand identity to life.

Implement

Our completion stage includes all the behind-the-scenes work to set up a secure, easy-to-maintain, easy-to-update, web presence.

Review

We thoroughly review and analyze the visual strategy and suggest ways to finesse the process.

The boring bits.

The boring bits.

Our established processes ensure the highest level of service and accountability.

Work Specifications

After we meet, we will record all your requirements, so we can develop initial specifications to outline the work to be performed.

Non-disclosure agreement (NDA)

If applicable, we will sign a mutual NDA. This is usually not needed, but in the case of certain intellectual property, this protects you and us.

Statement of Work (SoW)

We create the SoW specific to your requirements. It includes a description of services to be provided, estimated level of effort, and terms and conditions.

SoW Approval

After SoW approval, the work begins according to the terms in the document.

SoW Completion

Work is completed. You confirm the work meets the standard of quality laid out in the SoW.

Maintenance and Ongoing Support

We will provide ongoing maintenance and support after the initial work phase is complete. This can include adding additional functionality, content updates, or simply ensuring that routine updates and backups are performed.